EPFO has launched an official WhatsApp service, and the EPFO WhatsApp number is +91 87964 41800. Save the number, send “Hi” from the mobile number registered with your UAN, and you can check your PF balance, view your last five transactions, download your EPF passbook and get guidance on PMVBRY requirements, all without logging in to the EPFO portal. The service went live on 1 November 2026 at EPFO’s 74th Foundation Day celebration in New Delhi, launched by Union Labour Minister Dr Mansukh Mandaviya.
EPFO WhatsApp Number: How to Check Your PF Balance in 5 Steps
The EPFO WhatsApp number is +91 87964 41800. Save it, open WhatsApp, send “Hi” from the mobile number registered with your UAN, choose your language, pick a service and complete the OTP check. You can then see your PF balance, last five transactions or passbook in under a minute.
Here is the full process, step by step.
- Save the number. Add +91 87964 41800 to your phone contacts. Save it under a clear name such as “EPFO WhatsApp” so you never confuse it with another number.
- Open WhatsApp and send “Hi”. Use WhatsApp on the same mobile number that is registered with your UAN. That is the number EPFO uses to identify you.
- Choose your language. The chatbot asks you to pick a preferred language first, then shows the service menu.
- Pick a service. The menu shows Check Balance, Last 5 Transactions, Download Passbook and Change Language, besides PMVBRY guidance.
- Complete OTP verification. An OTP is sent to the mobile number registered with your UAN. Enter it in the chat to confirm it is really you.
EPFO also shared a QR code in its official announcement. Scanning it opens the same verified chat directly, so you do not have to type the number at all. Either route lands in the same place: EPFO’s verified WhatsApp business account.
What You Can Do With the EPFO WhatsApp Number
The Ministry of Labour and Employment’s PIB release of 1 November 2026 lists exactly four things the service offers. Nothing beyond this list was announced at launch.
| Service | What you get |
|---|---|
| PF balance | Your current Employees’ Provident Fund balance |
| Latest five transactions | Your five most recent account entries, so you can track contributions and withdrawals |
| EPF passbook | Your passbook with employee and employer contribution details, ready to download |
| PMVBRY guidance | Personalised help with completing requirements under the Pradhan Mantri Viksit Bharat Rozgar Yojana |
Before this launch, checking any of these meant logging in to the EPFO member portal, opening the UMANG app, sending an SMS or giving a missed call. WhatsApp now sits alongside those options as the fastest route for a simple balance or passbook check.
EPFO WhatsApp Number Safety: How to Spot a Fake
A new official number always attracts fake copies, so check three things before you type anything personal.
First, the number itself. The only national EPFO WhatsApp number is +91 87964 41800. It is the number EPFO published through its own official channels and the one every major outlet covering the launch reported. If a message, forward or website gives you a different number for EPFO on WhatsApp, do not use it.
Second, the green tick. Open the chat and check that it shows EPFO as a verified business account. A plain display picture and a similar sounding name are not proof. The verified badge is.
Third, what EPFO never asks for. EPFO does not ask for your UAN password, OTP, Aadhaar details or bank credentials over chat. Never share those with anyone who claims to represent EPFO, on WhatsApp or anywhere else.
One specific warning: some blogs have wrongly listed +91 77382 99899 as the EPFO WhatsApp number. That number is EPFO’s SMS service, not its WhatsApp service. The SMS format is “EPFOHO UAN ENG” sent to 7738299899. Sending a WhatsApp message to the SMS number will not reach EPFO’s WhatsApp service, so use 87964 41800 for WhatsApp and keep the SMS number for SMS only.
What EPFO WhatsApp Cannot Do (Yet)
WhatsApp shows information only. The launch announcement does not cover filing a PF withdrawal claim, transferring your PF balance, changing KYC details or registering a grievance through WhatsApp. Those jobs still go through the EPFO member portal, the UMANG app or your employer, as before. EPFO may extend the service over time, but as of the 1 November 2026 launch, claims and withdrawals are not part of it.
EPFO also runs a separate official WhatsApp channel that shares updates and how-to links. That channel is for information only and cannot be used for transactions either. Do not confuse it with the new verified service number.
Other Ways to Check Your PF Balance
If the WhatsApp service does not work for you, or OTPs are delayed, these older routes still work.
- Missed call: give a missed call to 011-22901406 from your registered mobile number.
- SMS: send “EPFOHO UAN ENG” to 7738299899 from your registered mobile number.
- Member portal: log in at passbook.epfindia.gov.in with your UAN and password.
- UMANG app: open the EPFO service in the UMANG app and log in with your UAN.
- Helpdesk: call the EPFO helpdesk on 14470 for assistance.
Regional EPFO offices also publish their own WhatsApp helpline numbers for local queries. The national number above is the one to use for balance, transactions and passbook checks.
Also Launched the Same Day: Automatic Settlement of Small Inoperative Accounts
The same 74th Foundation Day event brought a second change that matters to a different group of members. EPFO has started automatic settlement of eligible inoperative EPF accounts with balances up to Rs 1,000. If your account is Aadhaar verified and inoperative, EPFO will settle it automatically after identity and bank account verification, and the money will go to your Aadhaar-seeded bank account. You do not need to file a claim. EPFO expects about one lakh accounts involving about Rs 5 crore to benefit, according to the PIB release.
EPFO WhatsApp Number: Frequently Asked Questions
What is the official EPFO WhatsApp number?
+91 87964 41800. It is EPFO’s verified national WhatsApp service number, launched on 1 November 2026.
Is the EPFO WhatsApp service free?
Yes. The service itself is free. You only need WhatsApp on the mobile number registered with your UAN.
Can I withdraw my PF through WhatsApp?
No. WhatsApp shows balance, transactions and passbook information and gives PMVBRY guidance. Claims and withdrawals still go through the EPFO member portal.
Do I need my UAN to use it?
You need the same mobile number that is registered with your UAN, because the OTP verification goes to that number. Keep your UAN handy, but never share your UAN password in the chat.
What if the OTP does not arrive?
Wait a few minutes and check that you messaged from your registered mobile number. If it still does not arrive, use one of the other routes above, such as the missed call to 011-22901406 or the member portal.
Sources: Press Information Bureau, Ministry of Labour and Employment, release of 1 November 2026 (Release ID 2331157); EPFO official announcement on X and EPFO launch video; Business Standard, 4 November 2026; NDTV. This update first reached us through a reel by Chakradhar Reddy (@chakradhar__reddy_). For more personal finance news, see the SFN news section.
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A Maheshwari is a Chartered Accountant writing on CA exams, tax, and finance careers in India.
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